Whistlr Studio Gems and WTC: Templates, Customize, Publish, Unpublish
Whistlr Traffic Coins (WTC) turn a live room in Whistlr Creator Live Studio into a store. Viewers buy support while you are live. Gems are the purchasable items in that store — named, priced, and published by you. In Studio the tab is labeled WTC, not “gems,” so look for those three letters in the center tab strip. This guide covers templates, customization, publish, unpublish, edit, and how purchases show up in Recent Gifts and Earnings.
WTC and Gems: Currency and Product
WTC is the native currency of the stream. A Gem is a product on that currency: a coin viewers tap, a title they recognize, and a price they pay. You do not mint coins by hand — you publish Gems. When a viewer buys one during your stream, the money is yours. It lands in your payouts dashboard with no holding period and no net-30 wait. Withdraw whenever you want; funds typically arrive at your bank in 1–2 business days.
Business+ Is the Gate — Streaming Is Not
Anyone signed in can go live. The WTC tab is a Business+ surface. Streaming without Business+ does not unlock the store, Earnings, or withdrawals. Apply once at partners.whistlr.business. After you are verified, Gems, live earnings, and cash-out appear in Creator Live Studio. The WTC, Help, Earnings, and Analytics tabs stay hidden until then. You can stream all night on a standard account and never see WTC; the store, Recent Gifts, and Total WTC Revenue stay locked until Business+ is on the account.
- Custom Branding: Rename any template so the store matches your show — Hype Train, Super Chat, Tip Me, Support Stream, or a name only your room uses.
- Flexible Pricing: Set any price from $0.50 to $500.00. Low tickets for frequent sends, mid tickets for a shout-out, high tickets for a moment.
- Instant Payouts: Purchases clear straight to your payouts dashboard. No holding period. Withdraw when you want.
- Live-only purchases: Viewers can buy only while you are live. You can customize and publish any time the WTC tab is open; a publish is live in the store the moment it succeeds.
- Quantity and messages: Viewers can send more than one Gem at a time and attach an optional message with each purchase.
- Recent Gifts feed: You see each send with sender name, quantity, message if they wrote one, and amount paid — for the current stream only.
- Earnings rollup: Long-run totals live on Earnings as Total WTC Revenue (labeled “From gem purchases”), plus Avg Stream Revenue, Total Supporters, Top Gem, and Gem Performance.
- Payments prerequisite: Publishing requires payment setup in Whistlr Go. If setup is missing, Studio tells you to finish payouts there before a Gem can go live.
You do not invent SKUs from a blank form. Studio gives you a fixed set of visual templates — each one a coin, a starter title, and a starter price. Click a template, rename it, set the price, and publish. The coin is the product art viewers see; the name and price are yours.
Gem Templates in the WTC Tab
Open Creator Live Studio and click WTC. The page title is Whistlr Traffic Coins (WTC). Under it: customize, publish, and earn instant payouts with zero friction. Below that sit Custom Branding, Flexible Pricing, Instant Payouts, and a grid of templates. Treat templates as slots, not a catalog. A template is a slot with art. Rename one “Hype Train” at $2.00 and another “Super Chat” at $10.00. Keep a cheap frequent send and one expensive moment. You are branding the same coins your room already recognizes — not inventing a second store system.
What Each Card Shows
Every template card in the grid shows four things: coin or icon (large rotating gem art — what viewers see in the store), title (the current Gem name; drafts keep the starter title until you rename them), price (USD with cents, for example $5.00), and status (Published with a green dot, or Draft with a muted dot). Click anywhere on a card to open it. Drafts open Customize Gem. Published cards open Edit Gem. You can also hit Customize & Publish on a draft, or Edit / Unpublish on a published card, without opening the modal first.
- Draft status: Muted dot · Draft. Actions on the card: Customize & Publish. Hidden from the viewer store — viewers cannot buy it.
- Published status: Green dot · Published. Actions on the card: Edit · Unpublish. Live in the store — viewers can purchase it during your stream.
- Coin / icon: Large rotating gem art. This is what viewers see in the store.
- Title: The current Gem name. Drafts keep the starter title until you rename them.
- Price: USD with cents, for example $5.00.
Open the WTC Grid for the First Time
Confirm you are on a Business+ account — otherwise WTC is not in the strip. Click WTC in the center tabs. The stream canvas hides so the store grid can fill the page. Wait for templates to load; first open seeds drafts if you have never published here. Scan the grid: coin, title, price, Published or Draft. Decide which template becomes which offer. If templates fail to load, Studio shows “No Gems Found” and asks you to retry. Almost always this means payments are not finished in Whistlr Go. Complete setup there, come back to WTC, and retry.
Customize a Gem Before You Publish
Click a Draft card or its Customize & Publish button. The Customize Gem modal opens on top of Studio. The preview is labeled “Viewers will see this Gem” — that coin is what lands in the live store. You change the name and the price, not the art. Cancel closes without writing. On a draft the primary button is Publish Gem; while it runs it reads Publishing…
Gem Name
The field is prefilled with the template title. Keep it, or type a name your chat already says out loud. Helper copy: “Choose a custom name or keep the default.” Product placeholders include “Tip Me” or “Support Stream.” Official walkthroughs also use Hype Train and Super Chat. A name is required — an empty field blocks publish with “Please enter a Gem name.” You can rename again later from Edit. Name the behavior, not the rock: viewers buy a reason. “Hype Train” and “Super Chat” tell them what happens after they tap. A starter title is fine as art; a show name is what converts. Pair the name with a price that matches the moment you will call out on stream.
Price (USD)
Price is a dollar amount with a $ prefix. Minimum $0.50. Maximum $500.00. Helper copy: “Min: $0.50 | Max: $500.00.” Values outside that range block save with “Price must be between $0.50 and $500.00.” You do not need six different prices on day one. Publish two or three well-named tiles, watch which one Earnings calls Top Gem, then retune. The same template can move from $1.00 to $8.00 after you see how the room spends.
- Frequent send ($0.50 – $5.00): Chat can support without thinking. Good first publish.
- Highlighted support ($5.00 – $25.00): A Super Chat or shout-out tier people buy to be seen.
- Moment / finale ($25.00 – $500.00): Hype Train closer or once-a-stream bit. Do not make every tile this high.
Publish Gems to the Live Store
Publishing is the step that puts a Gem in front of viewers. Customize is local until you press Publish Gem. The official path is the same three beats as Studio Help: open the WTC tab, customize a template, publish. The item appears in your store immediately. In Whistlr Go, finish payment setup so payouts have a destination — Studio refuses to publish without it. In Creator Live Studio, open WTC and click a Draft template. Set Gem Name (for example Hype Train or Super Chat) and Price (USD) between $0.50 and $500.00. Click Publish Gem and wait for Publishing… to finish. On success: “Gem published successfully! Viewers can now purchase it during your stream.”
After a Successful Publish
The card flips from Draft to Published (green). Buttons switch from Customize & Publish to Edit and Unpublish. You do not need to be live for that flip — the catalog is ready. Viewers only see the store once the stream is up. If payments are missing, Studio says to set up payments in Whistlr Go before publishing gems. Empty name and out-of-range price use the validation lines above. After a generic failure, confirm payouts in Whistlr Go still look healthy, then republish the same card.
On Stream, and Where the Money Is Counted
While you are live, published Gems are for sale. Business+ rooms also get a Live Gems rail from the stream chrome. Each purchase can include a quantity and an optional message. Instant payouts land in your payouts dashboard as they clear. The WTC page grows a Recent Gifts list: sender name, × quantity, optional message, amount paid. That feed is the current stream only — it resets when the session ends. Long-run totals live on Earnings: Total WTC Revenue (“From gem purchases”), Avg Stream Revenue, Total Supporters (unique gem senders), Top Gem, and Gem Performance. View All Earnings opens your payouts dashboard to withdraw. A published Gem only converts if chat knows it exists. Say the name and the price out loud the first time you want it bought. The store is instant; discovery is still your job.
Viewers do not tip a blank box. They open your live store and buy a Gem you published. You see each send in Recent Gifts and in Earnings as Total WTC Revenue — labeled “From gem purchases.”
Edit Name and Price on a Live Gem
A published Gem is not frozen. You can retitle it, change the price, or pull it from the store without deleting the template. The card keeps the same coin. Only name, price, and whether viewers can buy it change. On a Published card, click Edit (or the card). The modal title becomes Edit Gem. Change Gem Name and/or Price (USD). The same $0.50–$500.00 limits apply. Click Update Gem. The button reads Updating… while it saves. On success: “Changes are now live.” Edits apply immediately. Viewers who open the store after the save see the new name and price. You do not unpublish and republish just to retune a tier. If a $2.00 Hype Train is converting and a $50.00 tile is idle, drop the idle price or rename it to a moment your show actually has. You can Edit mid-stream — the update does not require ending the broadcast. Watch Gem Performance on Earnings after the next few sends.
Unpublish, Then Put It Back
Unpublish takes the Gem out of the store without throwing away the slot. Click Unpublish. Studio asks you to confirm: viewers will no longer be able to purchase it. After confirm, the badge returns to Draft and the action becomes Customize & Publish again. Other published Gems stay on sale. Past purchases remain in Earnings and in your payouts dashboard — unpublish does not reverse money already paid. An unpublished card is a draft with the last name and price you used. Open Customize & Publish, adjust if you want, and click Publish Gem again. You get the same success line as the first publish. Payment setup in Whistlr Go still has to be in place — unpublishing does not waive that check on the next publish.
- Rename or reprice a live tile: Use Edit → Update Gem. Viewers see the new name and price, still for sale. Success: “Changes are now live.”
- Hide a tile for this era of the show: Use Unpublish → confirm. Gone from the store. Slot kept as Draft.
- Bring a hidden tile back: Use Customize & Publish → Publish Gem. Back in the store immediately.
Unpublish Is Hide, Not Erase
The template, the coin, and your last price stay on the WTC grid. You are closing the storefront tile, not destroying the product. Use it when a bit is over, a price is embarrassing, or you want a clean two-tile store for a collab. Unpublish never deletes history: past purchases remain in Earnings and in your payouts dashboard.
Payments First Checklist
Publishing requires payment setup in Whistlr Go. If that setup is missing, Studio tells you to set up payments in Whistlr Go before a Gem can go live. Finish payouts there, then return to the WTC tab. The same check applies when you republish after unpublish. Empty grids and “No Gems Found” almost always mean payments are not finished — complete setup in Whistlr Go, return to WTC, and retry. After a generic publish failure, confirm payouts in Whistlr Go still look healthy, then republish the same card.
How Viewers Pay You
Viewers do not tip a blank box. They open your live store and buy a Gem you published. They can send more than one at a time and attach an optional message. You see each send in Recent Gifts (sender name, quantity, message if they wrote one, amount paid) and in Earnings as Total WTC Revenue — labeled “From gem purchases.” Viewers can buy only while you are live. You can customize and publish any time the WTC tab is open; a publish is live in the store the moment it succeeds. Business+ rooms also get a Live Gems rail from the stream chrome during the broadcast.
Building a Practical Storefront
You do not need every template live on day one. Publish two or three well-named tiles: one frequent send in the $0.50–$5.00 range, one highlighted support tier in the $5.00–$25.00 range, and optionally one moment or finale tile up to $500.00 if your show has a clear closer. Call each tile on stream by name and price the first time you want it bought. After a few streams, open Earnings, find Top Gem and Gem Performance, and retune prices or names with Edit rather than rebuilding the grid. Unpublish tiles that no longer match the show so the store stays short and scannable.
- Business+ required: WTC, Help, Earnings, and Analytics tabs stay hidden until you are verified Business+. Apply at partners.whistlr.business.
- Whistlr Go payments: Required before any publish or republish. Missing setup blocks the store and often causes empty grids.
- Price bounds: $0.50 minimum, $500.00 maximum. Outside that range: “Price must be between $0.50 and $500.00.”
- Name required: Empty name blocks with “Please enter a Gem name.”
- Art is fixed per template: You rename and reprice; you do not replace the coin art in the customize flow.
- Publish without being live: Catalog flips to Published immediately; viewers only buy once the stream is up.
- Edit mid-stream: Name and price updates go live without ending the broadcast.
- Recent Gifts resets: Session-only feed; long-run stats live on Earnings and the payouts dashboard.
A template is a slot with art. Brand it for your room, price it for the moment, publish when payments are ready — and call the tile on stream so chat knows what to buy.
Related Creator Studio Topics
This article focuses on the WTC tab: templates, customize, publish, unpublish, and edit. For Business+ verification and partners onboarding, complete the application at partners.whistlr.business before you expect the WTC strip to appear. For payout destination and bank arrival timing, finish payment setup in Whistlr Go and withdraw from your payouts dashboard (View All Earnings). For stream production and going live itself, use Creator Live Studio’s go-live flow separately — anyone signed in can stream, but only Business+ unlocks the store, Recent Gifts, and Total WTC Revenue.
Quick Reference: Draft to Live and Back
Draft card → Customize & Publish (or click the card) → set Gem Name and Price → Publish Gem → card shows Published with Edit and Unpublish. To retune: Edit → Update Gem → “Changes are now live.” To hide: Unpublish → confirm → card returns to Draft with last name and price. To restore: Customize & Publish → Publish Gem again (payments in Whistlr Go still required). Success lines to expect: “Gem published successfully! Viewers can now purchase it during your stream.” and “Changes are now live.”
